The lessons in Front Of fice Services highlight core competencies in receiving and processing reservation; operating a computerized reservation system; providing accommodation reception services; conducting night shift; and providing club reception services and porter services. This course leads to NC II.
Level/s: Senior High
This book is authored by Jef f rey D. De Guzman and Alvin L. Espiritu. Mr. De Guzman acquired his Master’s degree in Educational Management at the Polytechnic University of the Philippines (PUP). He is a Master Teacher II at Batasan Hills National High School in Quezon City and an NC II holder. Mr. Espiritu is a Teacher II at Batasan Hills National High School and an NC II holder.